Wahoo responds to Zipp warranty threat: There Is No problem on Kickr Rollr structural Under ExtremeTesting

Wahoo launched the Kickr Rollr at the beginning of the year, an innovative design that fits almost all bikes without removing the front or rear wheels, eliminating compatibility issues.

The Kickr Rollr has a T-shaped tubular design with a roller device at the back and a wheel support at the front.

The front wheel is clamped to an A-frame while the rear is free to skim over the surface of the roller. The front wheel support frame acts as the sole fixed point for the bicycle support, transferring the force of the support to the front wheel instead of the back fork or front fork.

However, concerns were raised about the effect of the clamping forces on the front wheel, with Zipp publishing a statement confirming that ”Zipp wheels are not intended to be used on trainers that attach to the front rim or tire of the bike while the rear of the bike remains unsecured."

In response, Wahoo said Kickr Rollr was subjected to rigorous testing by third-party test agent. The Wahoo explains : “ACT Lab, an ISO/IEC 17025 laboratory, was appointed for the testing. ACT Lab conducts consumer product safety and compliance testing with a specialty in testing bikes and accessories, helmets, e-mobility products, and other sporting goods.

“The innovative Kickr Rollr went through vigorous fatigue tests to simulate the highest degree of reasonable use. The testing measured the impact on the front wheel of a bike with a Ridley Noah Fast frame, Shimano Ultegra Di2 Disc groupset, Zipp 454 NSW front wheel, and Vittoria Rubino tire mounted on and using the Rollr with modified racing loads on the handlebars and crank/bottom bracket.

The test concluded that there was no structural or cosmetic impact to the frame, wheels or tires resulting from the Kickr Rollr use even under these extreme test conditions

Wahoo concluded, "Our tests at ACT LABS have shown no problems using the Kickr Rollr table, and Wahoo is committed to improving the product through scientific testing."